Privacy Policy

1. Introduction

Edutek is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in compliance with applicable privacy laws, including the Australian Privacy Act 1988 (Cth).

2. Information We Collect

We collect personal information from clients, users, and visitors of our website and services. The types of information we may collect include:

• Personal Information: Full name, email address, phone number, mailing address, and other contact details.
• Business Information: RTO-related data, student information (where applicable), business address, and service preferences.
• Usage Data: Information on how our website and services are accessed, including IP addresses, browser type, device information, and interaction data.
• Marketing Information: Preferences regarding marketing communication, subscription to newsletters, and interaction with promotional materials.

3. How We Collect Information

We collect personal information through:

• Direct Interactions: When you provide information by filling out forms, contacting us, or signing up for services.
• Automated Technologies: Through cookies, server logs, and other tracking technologies when you interact with our website or use our services.
• Third-Party Sources: Information from business partners, RTOs, or publicly available sources.

4. Use of Personal Information

We use the personal information we collect for the following purposes:

• Service Delivery: To provide and manage our services, including LMS implementation, student recruitment, and digital marketing support.
• Communication: To respond to inquiries, send updates, and provide support regarding our services.
• Marketing and Promotions: To send marketing communications, newsletters, and promotional offers, with your consent.
• Business Development: To improve our services, user experience, and website performance through analytics and feedback.
• Compliance: To comply with legal obligations, enforce agreements, and protect our rights.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience. Cookies are small text files stored on your device that help us remember preferences and understand how visitors use our website.

• Types of Cookies: Session cookies (temporary) and persistent cookies (remain until deleted).
• Managing Cookies: You can control and disable cookies through your browser settings, but doing so may limit some functionalities of our services.

6. Disclosure of Personal Information

We may disclose personal information to third parties in the following circumstances:

• Service Providers: To trusted third-party service providers who assist us in delivering our services (e.g., IT support, marketing agencies), subject to confidentiality agreements.
• Legal Compliance: When required by law, court order, or government regulation.
• Business Transactions: In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the new entity.
• With Your Consent: We will share information with third parties when you have provided explicit consent.

7. Data Security

We take appropriate technical and organizational measures to protect personal information from unauthorized access, misuse, or disclosure. This includes:

• Encryption: Secure data transmission and storage using encryption technologies.
• Access Controls: Limiting access to personal data to authorized personnel only.
• Regular Audits: Conducting periodic security assessments and audits to ensure data protection.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your information will be securely deleted or anonymized.

9. Your Rights

You have certain rights regarding your personal information under applicable data protection laws, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Erasure: You can request the deletion of your personal information in certain circumstances.
• Objection: You can object to the processing of your personal information for marketing purposes.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.

To exercise your rights, please contact us using the details provided below.

10. Third-Party Links

Our website and services may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

11. International Data Transfers

If we transfer your personal information outside of Australia, we will ensure that the transfer complies with applicable privacy laws and that adequate safeguards are in place to protect your information.

12. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and where significant changes are made, we will notify you.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Edutek
Suite 506, level 5, 379-383 Pitt St, Sydney NSW 2000.
Email: admin@edutek.au
Phone: +61 434 314 498